Here are the questions that people mostly ask us. We have tried to answer them. if you still have any questions, please write to us here.
All pre orders (placed by 10th March) will be delivered by Wednesday 18th March 2023. For any orders placed on or after 10th March, we aim to deliver within 7 working days. Working days are Monday to Friday and do not include BANK Holidays.
We take the wellbeing, health and safety of our team of volunteers very seriously. Ideally, we would like our volunteers to manually handle cash as little as possible. For this reason, we encourage all customers to make their purchase online so that cash is not handled. However, we acknowledge that some customers prefer to buy with cash rather than online. For these situations, please can you place the cash into an unused envelope after counting it out for the volunteer. They will handle the envelope wearing gloves for their own safety.
We are currently only offering a non-contact delivery service. The volunteer will call/SMS you beforehand to arrange the delivery time period. When they arrive they will knock on the door, place your tins on the floor, and retreat a minimum of 2 metres. Please collect your tins from this position. The volunteer will not leave any tins unattended unless specifically requested to by you.
The tins weigh 1.4kg and there are 820/850 grams of dates in each tin. The tins include a free children’s activity book .
If you have made any errors on your order, or would like to make an amendment, please email queries@sktwelfare.org and we will try and help with your request.
queries@sktwelfare.org
The Date Project available in France. Click Here to visit